Last updated: April 2026

Introduction

Swapnokutir (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

• Name and contact information
• Profile details and preferences
• Account-related information
• Requests, interactions, and activities on the platform

Usage Information

• Device information and IP address
• App usage patterns and preferences
• User activities such as posts and interactions
• Communication and transaction data

How We Use Your Information

We use the collected information to:

• Provide and maintain our platform
• Connect users with relevant services or community members
• Facilitate communication and service-related interactions
• Improve platform performance and user experience
• Send important updates, alerts, and notifications
• Ensure security and prevent fraud or misuse

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:

• Platform Features: Your profile and activities may be visible to other users
• Service Providers: Trusted third-party partners who assist in operating our services
• Legal Requirements: When required by law or to protect our legal rights
• Safety & Security: To prevent harm, fraud, or security threats

Data Security

We take appropriate measures to protect your data, including:

• Encryption of sensitive data (in transit and at rest)
• Regular security audits and system updates
• Access control and authentication mechanisms
• Secure storage and backup systems

Your Rights

You have the right to:

• Access and review your personal data
• Update or correct your information
• Delete your account and associated data
• Opt out of certain communications
• Request data portability

Account Deletion

Swapnokutir provides users with the ability to delete their accounts at any time.

• You can delete your account directly from the app or website
• Upon deletion, your personal data will be permanently removed
• Data deletion will be completed within 30 days of your request
• Certain data may be retained for a limited period if required by law

Data Retention

We retain your information only for as long as necessary to provide our services and fulfill legal obligations. Once your account is deleted, your data will be removed within the specified timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze usage patterns
• Provide personalized content

You can manage cookie preferences through your browser settings.

Children’s Privacy

Swapnokutir is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If such data is identified, please contact us immediately.

International Data Transfers

Your information may be processed or stored outside your country. We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: swapnokutir.abashon@gmail.com
• Platform Support: Swapnokutir App / Website